Terms & Conditions

1. Who you are contracting with

These Terms & Conditions (the “Terms”) form a binding agreement between you and PE Andrei Vavilov (“we”, “us”, “our”), the operator of the reflow.deals service (the “Service”). By creating an account or otherwise using the Service, you agree to these Terms.

2. The Service

The Service is a digital software-as-a-service (SaaS) subscription for real-estate agents and agencies. It provides online tools to discover developer projects, manage an internal CRM and team, use an AI assistant over the project database, and exchange or unlock buyer leads via an in-Service wallet. We may change features of the Service from time to time.

What the Service is not. The Service does not sell real estate, physical goods, or any tangible items. We do not act as a real-estate broker or agent, do not facilitate, escrow, or process property transactions, do not transfer ownership of any property, and do not take commissions on property deals. All deliverables under your subscription are 100% digital and are delivered instantly through the web application. Any real-estate transaction between an agent and their client takes place entirely outside the Service, between those parties.

3. Eligibility and account

You must be of legal age in your jurisdiction and, if you are using the Service on behalf of a business, you must have authority to bind that business. You are responsible for keeping your credentials confidential and for all activity under your account. You must provide accurate information and keep it up to date.

4. Acceptable use

You must not misuse the Service. In particular, you must not:

• use the Service unlawfully or in breach of these Terms;
• engage in fraud, spam, or misleading practices;
• infringe intellectual property or other rights of third parties;
• upload malware, probe or scan our systems, or otherwise interfere with security;
• scrape, harvest, or attempt to extract data outside of features we make available.

5. Intellectual property

We retain all rights, title, and interest in and to the Service, including the software, documentation, branding, and underlying technology. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service within your chosen plan. You may not reverse engineer, resell, redistribute, or circumvent the technical limits of the Service.

For content you upload, you grant us a limited licence to host, process, and display that content solely to provide the Service.

6. Payments and subscription terms

Paid features and balance top-ups are sold by our online reseller, Paddle. The mechanics of payment, billing, taxes, renewal, cancellation, and refunds are governed by Paddle’s Buyer Terms available at paddle.com/legal/checkout-buyer-terms.

Amounts you top up to your in-Service wallet are used to purchase leads and other paid features. Wallet balances are non-transferable and have no cash value outside the Service except as described in our Refund Policy.

7. Merchant of Record disclosure

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

8. Suspension and termination

We may suspend or terminate your access to the Service in the event of: material breach of these Terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the Service at any time. On termination, your right to access the Service ends, and we may delete your account and content after a reasonable period.

9. Warranties and disclaimers

We do not guarantee uninterrupted or error-free operation of the Service. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

10. Limitation of liability

To the fullest extent permitted by law, our aggregate liability arising out of or in connection with these Terms shall not exceed the fees paid by you to us (via Paddle) in the six months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or special damages, including loss of profits, data, goodwill, or business opportunities. Nothing in these Terms excludes liability for fraud, death, or personal injury where such exclusion is prohibited by law.

11. Indemnity

You agree to indemnify us against claims arising from your content, your unlawful use of the Service, or your breach of these Terms.

12. Governing law and disputes

These Terms are governed by the laws of the jurisdiction in which PE Andrei Vavilov is registered. Disputes shall be brought in the competent courts of that jurisdiction, unless mandatory law requires otherwise.

13. Changes

We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms can be sent to re@g24.tech.